Privacy Policy
Effective date: January 1, 2026
Overview
LaunchPilot Studio (“we”, “us”, “our”) provides startup and entrepreneurship courses. This policy explains how we handle personal data when you visit our website, create an account, purchase a course, or interact with our services.
Information we collect
- Account data: name, email address, password hash, and optional profile details.
- Transactional data: course purchases, enrollment status, and billing records (processed by payment providers).
- Learning data: course progress, assignments, quiz results, and certificates.
- Technical data: device, browser, IP address, and cookie identifiers.
- Communications: messages sent via forms or email and support requests.
How we use information
- Provide and improve courses, maintain accounts, and deliver certificates.
- Process payments and send transactional emails.
- Personalize content and recommend relevant courses.
- Secure our services, prevent abuse, and comply with legal obligations.
Cookies and tracking
We use essential cookies to keep you signed in and remember preferences, and analytics cookies to understand site usage. You can control cookies via browser settings. See the cookie banner in the footer for consent choices.
Sharing
We share personal data with service providers (e.g., payment processing, analytics, email delivery) under contracts that require data protection. We do not sell personal information.
Data retention
- Account data: retained while your account is active and for up to 24 months after closure unless required longer by law.
- Transactional records: retained for at least 7 years for tax and accounting.
- Learning artifacts: retained while enrolled and up to 24 months to support certificates and audits.
- Support messages: retained up to 24 months for case history.
Your rights
Depending on your location, you may request access, correction, deletion, restriction, or portability of your personal data. You may also object to certain processing. To exercise rights, contact us at [email protected].
Security
We apply administrative, technical, and organizational measures to protect personal data, including encryption in transit, access controls, and regular security reviews. No method is 100% secure; use unique, strong passwords.
International transfers
If we transfer data across borders, we rely on appropriate safeguards such as standard contractual clauses and vendor due diligence.
Children
Our services are not directed to children under 16. If we learn that a child has provided personal data, we will take steps to delete such information.
Contact
Questions or requests may be sent to [email protected] or by phone at +1 (415) 802-3412.
Changes
We may update this policy from time to time. Material changes will be announced on this page with a new effective date.